Resilience and Crisis Management for SMEs
A holistic assessment approach inspired by ISO 22316 and UNDRR frameworks
Our Resilience Assessment Approach
This framework developed on the EENRAT platform is designed to measure and improve SMEs’ resilience against crises, environmental changes and financial fluctuations.
ISO 22316 Organizational Resilience Framework
ISO 22316 focuses on strengthening businesses’ adaptive capacity against environmental, operational and social crises. It encourages the institutional adoption of resilience through leadership, culture and strategic management.
UNDRR Risk Reduction Framework
The UNDRR approach is built on reducing disaster risks and accelerating societal recovery after crises. Social and environmental resilience are fundamental elements of long-term sustainability.
Comparative Analysis
While both frameworks aim to increase resilience, their focus areas differ. ISO 22316 leans toward corporate and operational processes, whereas UNDRR highlights societal and environmental risks.
| Area | ISO 22316 | UNDRR | Proposed Framework |
|---|---|---|---|
| Institutional Resilience | Strategic planning, leadership, crisis management. | Focus on the resilience of communities. | Strategic management, leadership and crisis planning. |
| Operational Resilience | Flexibility of business processes and crisis plans. | Disaster response and preparedness. | Identifying and improving critical processes. |
| Financial Resilience | Financial crisis plans and fund management. | Post-disaster recovery processes. | Investment, risk and financial sustainability. |
| Human Resources | Employee culture and leadership. | Focus on social resilience. | Crisis training, employee support and flexible working. |
| Environmental Resilience | Preparedness against disaster risks. | Combating climate change. | Sustainability and environmental impact management. |
| Supply Chain Resilience | Supplier diversification and flexibility. | Safety against disaster risks. | Risk management and logistics processes. |
Conclusion
The EENRAT approach transforms ISO 22316’s corporate-focused structure into a holistic resilience model for SMEs by combining it with UNDRR’s environmental and societal perspective.
EEN Project Team
Developed by KOSGEB experts under the Enterprise Europe Network (EEN).